Projecta stands for quality and ensures that its products live up to customers' expectations and more by torture testing them in state-of-the-art lab facilities. The company's warehouse and production facility cover almost 14,000 square meters in Knoxfield, Melbourne, where its team assembles, packs, and processes products for shipping to Projecta stockists.

Projecta has built a reputation for having a world-class after-sales support service, with its dedicated support team assisting customers with their DIY installations and technical questions. Additionally, the thriving online community of professionals and enthusiasts looking out for each other and the ever-growing video library answering frequently asked questions demonstrate Projecta's commitment to customer satisfaction.