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Our Auto One network prides itself on the brands and sales knowledge that our customers can rely on.
Auto One has a prominent name and image that has high customer recognition in the automotive parts and accessories market. Its latest slogan: "Auto One, It’s the One!" strategically positions Auto One within the trade and retail segments of the market and supports the company's future direction to become a market leader.
Auto One's strong visual brand image and contemporary logo is boldly employed throughout the company's integrated marketing program clearly identifying Auto One retail outlets, its advertising, promotional and private label brand packaging material.
Auto One's award winning catalogues that are produced regularly throughout the year, consistently show customers the value and breadth of the Auto One range.
Auto One's customer loyalty program, the Auto One Club, is designed to encourage repeat purchases and brand loyalty. The data bases developed from Auto One Club membership enable Auto One to deliver effective direct marketing campaigns.
To ensure strong visual continuity for design layout and construction of new concept stores and remodelling of existing stores, Auto One's corporate development guidelines are facilitated through the company's retail design team. Store design templates are available to new Members and current Members who wish to remodel their existing store. These modules and layouts ensure corporate uniformity while allowing members to maximise floor-space and increase store traffic.
Auto One has a brand new state of the art website that has been developed to maximise customer engagement and provide a seamless omnichannel shopping experience with a particular focus on click and collect..
Auto One is managed on behalf of the members by its national support centre at Castle Hill, NSW.
Operating together as a team, the independent, member storeowners and management develop unified and dynamic marketing and purchasing programs.
Substantial cost savings and a significant competitive advantage for Members are gained through the import and indent programs of the Auto One Distribution Centres.
Auto One is all about teamwork and growing as a group for the mutual benefit of all Members - its future promises unlimited opportunity.
The DC’s have a mandate to help generate profit for all Members.
The NSW and WA Distribution Centres (DC’s) were established as a result of massive consolidation within the wholesale channel. Auto One’s strategy is to provide its own solution to its supply chain challenges adding to the value it provides Members.