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Click and Collect

  • Click and Collect

Auto One Click and collect

Auto One Click & Collect is a service we provide to our valued customers allowing you to:

  • Shop at your own convenience
  • Browse our great range of products available instore and online
  • Order and reserve stock prior to arriving in store
  • Collect your order in a timely manner that is faster than national shipping
  • Our friendly staff will select the items and notify you so you can enjoy the speed and convenience of same day pick up*.

Your order will be ready for pick up at your nominated store within four business hours in metro areas. When your order is ready for collection, you'll get a notification via email. To collect your order, bring in your Order Confirmation email (you can show us on your phone or tablet if you like) and Photo I.D. (e.g. current drivers’ licence or passport).

We have a growing range of products in our Click & Collect program, but many more products in store. Please contact your local store to purchase items not currently available for Click & Collect.

If you need to cancel or change your order you can call your nominated store directly on the number listed on the bottom of your order.

*All pickups are within business hours only. Orders received less than 4 hours before close of business may only be available the next business day.
** in the unfortunate event that your item will not be ready within the four hour time frame – we will contact you with further information regarding your click and collect process.

 

How do I Click & Collect at Auto One?

Add your selected item to your cart, remember Click & Collect products are marked with a Click & Collect symbol. You’ll be asked to select your preferred store.

When you have everything you need simply proceed to the checkout. Once you complete your checkout, you will receive a confirmation email. Your order will be processed at the store and you will receive an email when your goods are ready to collect!

Note: You will need to present the below items when you collect your order:

  • A copy of your order confirmation email (You can print it out or just show us the email on your phone).
  • Photo identification will need to be shown for purchases over $100

Valid Government Identification accepted: Drivers License / Proof of Age Card or Passport

 Auto One requires the above items in order to take reasonable steps to prevent instances of fraud, and all personal information will be collected and retained in accordance with our Privacy Policy.

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