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Terms & Conditions

Terms and Conditions

Terms and Conditions

Auto One Australia Pty Ltd (Auto One) attempts to ensure that the information contained in this web site is accurate and reliable, however, Auto One assumes no responsibility for any errors appearing in the information. Further, all prices quoted on this website is indicative of prices on Auto One’s website only. All transactions are processed in Australian Dollars (AUD). Persons intending to act on any information contained in this website should first check with Auto One to ascertain whether any later information is available in respect of the relevant items. If you are going to rely on this information, it is highly recommended that you verify your results by contacting Auto One (02) 8845 1100, email This email address is being protected from spambots. You need JavaScript enabled to view it. . Auto One will not be liable for any loss or damage arising directly or indirectly from the possession, publication or use of or reliance on information obtained from this website. It is provided in good faith without express or implied warranty.

Auto One Memberships

  1. Members who register with Auto One Pty Ltd are eligible to participate in the Auto One Club and receive special offers, advance copies of the national catalogues via email and Club Member only promotions.
  2. The Auto One Membership Card is issued by and remains the property of Auto One Pty Ltd and is not transferable or redeemable for cash.
  3. Auto One Pty Ltd reserves the right to change or modify the terms of membership at any time without prior written notice.
  4. Any discount vouchers issued either at joining or throughout the membership period are not transferable and cannot be redeemed for cash.
  5. Membership discount is off full priced merchandise only and excludes the purchase of gift cards
  6. Members must present a valid Auto One Membership Card card in-store to receive their discount.
  7. The Auto One Membership card/discount cannot be used in conjunction with any others or promotions unless otherwise stated.
  8. Families, Groups or Associations cannot be registered for the Auto One Club, only individuals.
  9. Auto One Club Membership privileges cannot be passed on to other to use without the cardholder being agreeable and in store at the time of the transaction.
  10. Auto One Pty Ltd will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you e-mails based on your requesting information. Auto One Pty Ltd is committed to protecting the privacy of our web site visitors and clients. We uphold the highest industry standards in online privacy and permission marketing.

How to Use the Membership

Present this membership card at participating Auto One stores in Australia. You can select any number of goods up to the value of the card, or above the value - in which case you need to make up the difference with an alternative form of payment. The store will then validate the card and process your purchase. This card is partially redeemable. Within the card's 12 month validity period, any available balance can be used for multiple purchases at participating Auto One stores. However, any unused balance will not be refunded or credited on expiry.


For more information visit www.autoone.com.au or for assistance with your membership card call the Help Desk on 1300 55 33 80

Terms and Conditions of Use

Treat this card like cash. Defaced, mutilated, altered, lost or stolen cards will not be replaces, refunded or redeemed. This card is; Redeemable for merchandise or services at participating Auto One stores in Australia only; Not redeemable for cash and cannot be used for payment of credit or retailer accounts; Must be redeemed before expiry date shown on card; Will be void and may not be redeemed after expiry date; Cannot be reloaded; Is partially redeemable; It is up to you to use the full value before the expiry date. Cash will not be given for any unused balance. Unused balance on expiry of this card will not be refunded or credited. If purchase exceeds available card balance you must make up the difference with another form of payment method. You are liable for all transactions on your card except to the extent to which there has been fraud or negligence by us or any of our employees. Check available balance by calling 1300 55 33 80. In some cases fees may apply for the use of these cards, for details contact 1300 55 33 80. We reserve the right to change any terms contained in these Terms of Use at any time. Changes to Terms of Use will be available in store. See in store if you have any reason to believe an error has occurred in relation to this card.

Club Membership

Membership entitles you to a range of VIP rewards

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